Service is the key
We also realise that irrigation is just one of many elements of a modern household and we are adept at fitting in around the other trades and services ensuring we are neither intrusive nor demanding. You can be assured that we will provide you with the information you need, the irrigation system your garden needs and the customer service that you value.
Every member of our staff is trained to provide a reliable, top quality, personal service and each understands the importance of client privacy and will always act appropriately, leaving your home in the same condition in which it was found. We also ensure that we install the right product from the right manufacturers like Antelco, Claber, Hunter, Toro and Landscapeplus. By using the right product we can be sure your automatic garden watering system will be discreet, user-friendly and long-lasting.
Over the years, Waterwell has developed long-standing relationships with clients and garden designers, as well as architects and suppliers. We have been involved in many award-winning gardens at Chelsea Flower Show and Hampton Court and have provided and installed systems for the Alan Titchmarsh ' Love Your Garden' series.
Call us to outline your needs and book an appointment for us to drop by and look at your garden
We’ll visit you, take notes and photos, discuss your needs and advise you on the best solution for your garden
We’ll then email you a clear, unambiguous quotation for the works
If you’re happy to proceed then you’ll accept the quotation and pay the deposit
We will then schedule the installation to suit you and to fit in around any other works that you might be having done
If you then need to alter the installation dates then simply let us know and we will reschedule for you
If it is a big system or will be installed over a long period of time, we invoice you for stage payment periodically
Once completed, we will demonstrate the use of the system to you and show you how to make minor adjustments
Once completed, we will demonstrate the use of the system to you and show you how to make minor adjustments
We will then return in the late autumn of the first year, free of charge, to decommission your system for the Winter
You will then be offered a Waterwell Garden Irrigation Maintenance Contract the following spring which will ensure your system stays in tip-top condition and develops in harmony with your garden
We love gardens
We love gardens
Why does that matter? Because to successfully look after private gardens a business has to be genuinely customer-driven, to be able to provide top quality customer care, not just at the outset, but year-after-year. At Waterwell, our role is to be sensitive to the needs of the customer and at the same time, to understand the requirements of the plants in the garden.