It is the case that having your garden irrigation or lighting system installed is only the beginning of the journey, not the end. You will find that with
regular watering your garden will thrive, putting on 30% more growth in the first season.
Gardens are dynamic spaces, they grow and mature and to get the most out of them one needs to ensure the irrigation and lighting system accommodates
that development.
Waterwell is one of the few remaining companies to provide continuous support and first-class maintenance for your garden irrigation and lighting systems,
not only for the first season, but for all subsequent ones.
We don’t maintain our systems with reluctance; we maintain them because we want you to be delighted with your irrigation and lighting and we maintain them
because we like to come back and see your garden developing and growing, year after year.
Our maintenance service is an essential part of our business and we currently
have over 550 customers with maintenance contracts, some of which have been customers for almost two decades. The service is there to provide you complete peace
of mind and ensure your system evolves as your garden grows.
The maintenance service provides for us to visit your property twice a year at pre-arranged times to suit you. We come once in the spring to set the system up
for the summer and again in the autumn to make changes and improve the system for the following year. In between times you can call upon us for extra visits
whenever you wish.
Being London based, you will find that we can respond quickly and, as part of the changes we have made to Waterwell, whenever possible, we will try to send
the same engineer to your property each time. That way you are able to get to know your Engineer and they can get to know your garden. We have also reduced
the number of appointments that each Engineer has to make per day to ensure you get better value for money. In addition to that, each Engineer will now be
more local to provide a quicker response to your needs.